Workspace, billing & integrations5 steps · 2 FAQ

Team members and invites

See who is in your workspace and invite teammates by email so they share your senders, campaigns and leads.

Where: Settings → Members

How to do it

  1. Open Settings → Members to see the roster: Person (name · email), Role (Owner or Member) and Last login.
  2. As the owner, type the teammate's address into Invite a teammate (placeholder teammate@company.com) and click Send invite (or press Enter).
  3. The invite is emailed with the subject "You've been invited to a MailFleet workspace" and an Accept invite button. If the email could not be sent, the page shows the invite link for you to share directly.
  4. The teammate opens the link and lands on a "Join <your workspace>" signup page with their email pre-filled and locked. They enter their first and last name, phone number and a password, click Continue, type the 6-digit code emailed to them, and click Verify & join.
  5. Pending invites appear in a table with their expiry date; click Revoke to cancel one.

Good to know

  • Only the workspace owner can invite; members see the roster with the note "Only the workspace owner can invite or remove teammates."
  • Invites expire after 7 days. Re-inviting the same address issues a fresh link and expiry.
  • Invited people join as Member. Members can use everything in the workspace (settings, billing, API keys, webhooks); only team invites are owner-only.
  • Everyone in a workspace shares its senders, campaigns, leads and replies, and cannot see any other workspace.
  • Someone who already has a MailFleet account can be invited too: after logging in they see the invite in their workspace list, click Accept, and then switch between their workspaces from the sidebar. Inviting someone already in your workspace returns "That person is already in this workspace."
  • The owner can remove a Member from Settings → Members (Remove): they lose access to this workspace but keep their account and any other workspace. Owners can't be removed there, and neither can someone for whom this is their only workspace — email support@mailfleet.co for those.
  • Plans are per workspace: there is no per-seat charge for teammates.

Questions people ask

The invite email never arrived.
After you click Send invite the page prints the invite link if emailing failed — copy it and send it yourself. The link works for 7 days.
Can I make a teammate an owner?
The Members page invites as Member only. Ask support if you need a second owner.

Try it in your own workspace

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