Workspace, billing & integrations3 steps

Call recording setting

Turn recording of in-app dialer calls on or off for the whole workspace.

Where: Settings → Calls (the tab only appears when calling is enabled for your workspace)

How to do it

  1. Open Settings → Calls.
  2. Set Call recording to On or Off.
  3. Click Save settings.

Good to know

  • On by default. Recordings aren't shown in MailFleet; each call is listed on the Calls page with its outcome, duration and notes.
  • When Off, no calls placed from this workspace's dialer are recorded, and any recording that still arrives is deleted and never stored.
  • Check local law — some regions require consent from everyone on the call.
  • The Calls tab is hidden (and the page redirects to Settings → Workspace) when the workspace does not have calling.

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