Leads & lists4 steps

Blocking someone from a reply

Block Lead on a conversation removes that person from every campaign and adds their address to your blocklist so they are never contacted again. Block Domain does the same for everyone at their company.

Where: Replies → open a conversation → More → Block Lead (or Block Domain)

How to do it

  1. Open the conversation under Replies.
  2. Click More → Block Lead. Confirm "Block <name>? They're removed from every campaign and added to your blocklist — you won't contact them again."
  3. The lead's status becomes Blocked, every enrolment is stopped, and the address appears under Settings → Blocklist with source "blocked from a reply". The line under their name reads "Blocked — never contacted again".
  4. To block their whole company instead, click More → Block Domain (or press B then L) and confirm. Free-mail domains such as gmail.com can't be blocked this way.

Good to know

  • Because the address is recorded as a blocklist entry, it stays refused even if the lead itself is later deleted.
  • To reverse it, open the conversation → More → Unblock Lead (it returns them to New and removes the address entry), or use Settings → Blocklist → Blocked people → Unblock. A domain entry is removed with More → Unblock Domain or on the Blocklist page.
  • Marking a reply Won sets the lead to Won and archives the conversation; it does not block or unsubscribe anyone.

More in Leads & lists

Leads & listsBrowsing, searching and filtering your leadsThe Leads page is every person in your workspace in one table, with a search box, Status and Campaign filters, and a Columns picker that includes every column you ever imported.Leads & listsCreating and deleting listsLists are the folders your leads live in; a lead belongs to one list at a time, and deleting a list permanently deletes the leads in it.Leads & listsImporting leads from a CSVUpload a CSV, map each column to a field (only Email is required), and the import runs on our servers in the background — each new lead takes room in your workspace; updates are free.Leads & listsDaily Drip: verify a big list a set number a day, into one or more campaignsUpload a list of up to 50,000 once. On each campaign's sending days, just before its window opens, MailFleet checks that campaign's share of the next addresses with your plan's daily email checks and adds the results you choose to it — so you don't need checks for the whole list up front, or to upload it in chunks.

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