Campaigns & sequences3 steps

Delivery: plain-text mode, open and click tracking

Choose between a tracking-free email and open/click tracking, which needs plain-text mode off.

Where: Campaign → Settings → Delivery ("Tracking & providers") → Save changes.

How to do it

  1. Leave "Plain-text mode" on (Recommended) to send without any tracking pixel or rewritten links.
  2. To measure opens or clicks, turn Plain-text mode off, then turn on "Track opens" (an invisible pixel) and/or "Track clicks" (links are rewritten through your tracking domain).
  3. Click Save changes.

Good to know

  • Defaults: Plain-text mode on, Track opens off, Track clicks off. Turning plain-text mode on automatically switches both tracking toggles off; while it's on they're greyed out ("Turn off plain-text mode to enable open tracking.").
  • Tracked links and the open pixel use your workspace's custom tracking domain when one is set (Settings → Tracking), otherwise MailFleet's default.
  • When tracking is off, the Opened and Clicked columns show a dash and the Opens/Clicks filters stay empty.
  • "Provider matching" and "Send from providers" (All senders / Google only / Outlook only) are saved but not yet applied — every campaign currently rotates across all its allowed senders. The Provider matching toggle says so on screen ("not yet wired").

Try it in your own workspace

7-day free trial · unlimited mailboxes · cancel anytime.